Hello,
This is Dustin from Eastbay.
I wanted to take the opportunity to clear up a few questions. International shipping restrictions have been placed on some of the products we carry by the product manufacturers. It is not in Eastbay's best interest to restrict sales to anywhere and we would prefer to be able to ship all of the goods we carry internationally. Unfortunately, we can not change these restrictions as it is not our choice.
Although some of our more popular Nike products have been restricted, the majority of our Nike products can still ship without an issue. This also includes our Jordan gear as much of it can still ship. Unfortunately, the entirety of our ASICS, Brooks and Saucony lines are currently restricted, but there have been no restrictions placed on our adidas products.
Our restricted list is affected by what products are available in Australia. These restrictions have been set in place by multiple manufacturers. They decide which products are restricted based on the local availability from all retailers, not just Footlocker.
We do not recommend re shippers as we can not be responsible for a shipment another company is handling. This prevents us from helping our customers track their orders and will slow the shipping time frame.
We definitely understand the frustration, but at this time there is little we can do. We still offer a huge selection of products that can ship internationally at very good prices. Our shipping time frame is excellent. Customers normally receive their orders within 7-10 days and many have found they receive them even quicker.
Any product that can not ship will have a note in the product description. The note will read either "International Shipping Restrictions May Apply" or "This product can ship to US addresses only."
The restriction list tends to change frequently, take a look at the product description before attempting to order any product. Please check with us if you have any questions. I have seen a few different comments in here that are very inaccurate. We are always available and can be a very big help.
You can always reach us via phone: 1.715.261.9588, e-mail: eastbay_rep@eastbay.com and
Live Chat: http://bit.ly/qvJd0R
We also answer questions on Twitter: @Eastbay and our Facebook page: http://on.fb.me/jbMfxx
We would like to apologize as we know this has caused an inconvenience for our Australian customers. Thank you and Cheers!
EastbayRep - Dustin